Privacy Policy

1. Who we are

Ryla Labs builds apps, websites, software tools, analytics products and games. This policy explains what we collect through our website and through the apps we publish under our own developer account, how we use it, and the choices you have.

If we build an app for a client and it is published under the client's developer account, that client is the data controller and their own privacy policy applies.

2. Information we collect

• Contact details you send us, such as your name, email address and anything you write in the contact form.
• Basic usage data about how our website and apps are used, such as pages or screens viewed, session length, device model, operating system version and general region.
• Diagnostic data such as crash reports and performance logs, used to find and fix problems.
• Account data, only where an app you use offers accounts, limited to what is needed to create and secure that account.

3. What we do not do

• We do not sell your personal information.
• We do not use data collected in our apps for third party advertising or advertising measurement.
• We do not track you across apps and websites owned by other companies, so we do not request App Tracking Transparency permission.
• We do not collect precise location, contacts, photos, health data or microphone input unless a specific feature needs it, and only after you grant permission in the system prompt.

4. How we use information

• To reply to enquiries and deliver projects we have been engaged to build.
• To operate, maintain and improve our website and apps.
• To diagnose crashes, prevent abuse and keep services secure.
• To meet legal, accounting and tax obligations.

5. Permissions in our apps

Where an app asks for access to a device feature such as the camera, notifications or location, it asks at the moment the feature is used and explains why. You can decline, and the rest of the app keeps working wherever that is technically possible. You can change or withdraw any permission at any time in your device settings.

6. Sharing

We share information only with service providers who help us run our business, such as hosting, error reporting, email and payment processing. They may process data only on our instructions and may not use it for their own purposes.

We may disclose information if required by law, or as part of a business transfer, in which case we will let affected users know.

7. Retention

We keep enquiry emails and project records for as long as we have a working relationship and for the period required by law afterwards. Diagnostic and usage data is kept in a shortened form and deleted on a rolling schedule.

8. Your rights and account deletion

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, you may also have the right to object to certain processing or to request that we transfer your data.

If an app of ours supports account creation, it also provides a way to delete that account and the data associated with it from inside the app. You can also email us and we will action the deletion within 30 days.

9. Children

Our website and apps are not directed to children under 13, and we do not knowingly collect personal information from them. Where an app is age rated for children, it does not include third party advertising, external links or purchases outside the parental gate. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Security and international transfers

Data is transmitted over encrypted connections and stored with providers that offer encryption at rest. No system is perfectly secure, but we limit access to what our team needs to do the work.

Our providers may process data in countries other than yours. Where that happens, we rely on recognised safeguards such as standard contractual clauses.

11. Changes

If we change this policy in a way that materially affects you, we will update the date at the top of this page and, where an app is involved, note the change in the app release notes.

12. Contact

Questions or requests about privacy can be sent to hello@rylalabs.com and we will respond within 30 days.